Data Access Request
Exercise your data protection rights
Under the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing
Request that we limit how we use your data.
Right to Data Portability
Request your data in a machine-readable format (JSON/CSV).
Right to Object
Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent
Withdraw previously given consent at any time.
Submit a Request
What Happens Next
- Acknowledgement: We will acknowledge receipt of your request within 72 hours.
- Verification: We may need to verify your identity before processing the request.
- Response: We will respond to your request within 30 days of receipt. If the request is complex, we may extend this by a further 60 days, but we will inform you of any extension within the initial 30-day period.
Supervisory Authority
If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority:
- UK: Information Commissioner's Office (ICO) — ico.org.uk/make-a-complaint — Helpline: 0303 123 1113
- EU: Your local Data Protection Authority
You can also contact us directly at privacy@softnext.solutions.